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Assistant Reservations Manager

馬哥孛羅香港酒店

職責

  • Assist Reservations Manager to maintain the smooth operation of the Reservations Department
  • Supervise and provide on-the-job training to Direct Subordinates
  • Alert Manager in changes of room inventory availability
  • Solve guests’ and colleagues’ enquiries in timely and courteous manner
  • Perform ad-hoc assignments and projects as assigned

資格條件

  • Diploma or above in Hospitality Management or related disciplines
  • Minimum 5 years’ solid experience in Reservations of hotel with at least 2 years in Supervisory level or above
  • Solid knowledge in Cambridge PMS and computer skills, i.e. Microsoft Word, Excel and PowerPoint
  • • Service-oriented, good communication and interpersonal skills
  • Good command of spoken English and Putonghua
  • Candidate with less experience will be considered as Senior Reservations Supervisor