Marco Polo Xiamen consistently prioritizes genuine smiles and attentive, personalized service to deliver outstanding guest experiences. By proactively gathering feedback and continuously refining service touchpoints, we ensure optimal satisfaction. Our standardized protocols are enhanced with thoughtful humanistic elements, fostering both guest loyalty and brand devotion.
The General Manager of Marco Polo Xiamen said, " We are very honoured to receive this award, which not only validates our service excellence but also celebrates every team member's embodiment of heartfelt hospitality. Their collective efforts truly exemplify the essence of teamwork. Moving forward, we remain committed to elevating our service experience for every guest."
About Marco Polo Xiamen
Marco Polo Xiamen boasts 300 well-appointed rooms and suites, a Marco Polo ballroom and nine meeting rooms, which can cater to events of different sizes. The hotel provides impeccable service and offers unrivalled views of Lake Yundang and the white egret protection zone. Located near the famous Coffee Street, Marco Polo Xiamen is within a 20-minute drive to the city’s International Airport and business district. Facilities include nine dining outlets, a recreation complex with an outdoor swimming pool, fitness centre, sauna, billiards and kids’ club.
About Marco Polo Hotels
Marco Polo Hotels’ premium hotels in Hong Kong SAR, Mainland China and the Philippines reflect the adventurous ethos of their namesake – Marco Polo. Located in key destinations, each property is active in their community, committed to sustainability, and a central hub for gatherings and meaningful local experiences. The brand is part of Wharf Hotels’ portfolio and a member of Global Hotel Alliance, the world’s largest alliance of independent hotel brands. For more information, please visit marcopolohotels.com, Instagram or LinkedIn.
About GHA and GHA DISCOVERY
Global Hotel Alliance (GHA) is the world’s largest alliance of independent hotel brands with 45 brands and 850+ hotels in 100 countries. Its award-winning loyalty programme—GHA DISCOVERY—provides 30 million members recognition, D$ rewards and exclusive experiences across its hotels and partners, both with and without a stay. GHA DISCOVERY generated US$2.7 billion in revenue and 11 million room nights in 2024. Through membership in GHA, brands expand their global reach, drive incremental revenue and reduce dependence on third-party channels, all while maintaining management independence and individual positioning.
For more information, visit globalhotelalliance.com or ghadiscovery.com.
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