Career Opportunities

Responsibility

Operational

• Assign responsibilities to subordinates, implement the multi-tasking principle, and periodically check their performance.
• Be a hands-on manager and be present at all times in the restaurant, especially during busy periods.
• Establish rapport with guests and maintain good customer relationships.
• Supervise the functioning of all RB&E employees, facilities, sales, and costs to ensure maximum departmental profit.
• Take personal responsibility for maximizing quality levels of production and service, as well as guest satisfaction.
• Maintain high sanitation standards throughout the RB&E operation by enforcing Marco Polo Ortigas Manila’s Sanitation Checklist.
• Supervise and coordinate the pricing and preparation of menus, beverages, and wine lists, and liaise with local suppliers.

Administration

• Participate in the preparation of the hotel’s strategic and marketing plans. Prepare and monitor the RB&E Department budget and forecast.
• Stay informed about trends, systems, practices, and equipment related to food and beverage preparation and service in the hospitality industry.
• Establish and maintain effective employee relations.
• Act as a sales champion for the hotel by generating and following up on business referrals and potential sales leads to maximize business for the hotel.

Qualifications

• A university degree in hospitality or related discipline with a minimum of 6 – 10 years of experience in the hospitality industry, at least 5 of which must be at leadership role.
• With excellent communication skills in Chinese (Mandarin or Cantonese) and English language.
• Strong and proven leadership capabilities, sound judgement and decision-making skills with excellent communication abilities.
• Proven ability to develop creative approach and strategies in driving business and revenue for food & beverage outlets.
• With excellent knowledge of market trends.
• Excellent interpersonal, organizational and administrative skills.
• With strong understanding of P&L statements, and the ability to develop and implement business plans.
• Candidates with existing or recent experience in the Philippines and Manila market are preferred though not essential.