Career Opportunities
Bring your skills and experience to roles that can make an impact to our guests and colleagues.
Floor Supervisor
Niccolo Chongqing
Responsibility
•Responsible for the cleanliness & maintenance of all guest room, guest corridor and service area, to ensure a clean, fresh , tidy accommodation and environment is provided to guest.•Inspect & change room status to ensure clean & tidy room is ready to sell by Front Office to guest.
•Provide supervision and training for colleagues to ensure the proper usage and care for the machine and chemical in order to protect hotel and guest’s property. Attend to guest request & complaint to ensure professional and satisfactory service is provided according to hotel standard.
•Inspect guest rooms to ensure amenity set up, mini bar replenishment, mini bar expired date inspection and orderliness of furniture are met with hotel standard and guidelines.
•Control amenity stock, store requisition, linen stock to ensure enough supplies is provided and expenses budget is met.
•Report any irregular matters on guest floor and handle all Lost & Found matters to ensure the safety and security are provided to guest, employee and hotel.
•Assist the floor attendant to complete the cleaning of the room, And can independently complete 11 workloads.
Qualifications
•Senior high school graduate•Experience: At least three years working experience in the same position.
•Good communication skill and self-motivated.
•Good team player and corporate attitude.
•Open to change and new ideas.