Career Opportunities

Responsibility

• Strategic Leadership: Drive collaboration to establish business objectives and operational strategies with WHM, hotel management teams, and stakeholders.
• Owner Relations: Maintain strong relationships with owners and management teams to ensure compliance with brand standards and maximize brand value.
• Performance Improvement: Support property teams with performance advice and foster strong owner relationships through regular meetings.
• Business Planning: Develop and execute annual business plans and budgets for properties, ensuring effective implementation across hotels.
• Strategic Monitoring: Oversee the implementation of strategic plans, focusing on profit maximization and service quality.
• Monthly Reviews: Lead monthly Business Review Calls to address performance gaps and identify improvement opportunities.
• Financial Reporting: Provide senior executives with monthly evaluations of financial and operational performance.
• Quality Standards: Develop and maintain WHM quality standards for both existing and new hotels.
• Market Growth: Identify new prospects to support brand growth and assist with marketing, financial analysis, and competitive positioning.
• Operational Strategy: Implement operational strategies across various areas to achieve business objectives.
• Pre-Opening Supervision: Oversee pre-opening management activities and ensure timely implementation of operational standards for new hotels.
• General Manager Guidance: Provide direction to General Managers to ensure brand standards are met, profitability maximized, and issues resolved effectively.

Qualifications

• College or University degree (preferred)
• Certification in hotel management (preferred but not required)
• At least 15 years of experience in hotel operations or equivalent
• Previous experience as General Manager / Area General Manager / Multi Property General Manager
• Pre-opening / Opening Experience
• Experience in China and Asia Pacific Region
• Strong self-awareness, empathy, and effective communication skills
• Excellent vision and planning skills, with the ability to organize and delegate tasks effectively
• Embraces change, engages in creative thinking, and manages transitions effectively