Career Opportunities

Responsibility

• Assist in identifying market needs and trends in the travel industry, defining the target markets, and monitoring and analyzing competitor’s sales promotion and activities.
• Implement an effective sales plan and promotional activities for the department; organize an effective selling approach to be used by members of the sales team; conduct sales calls and develop and maintain new potential, productive accounts in local, domestic, and overseas markets.
• Supervise and ensure sales staff are selling services and products of the hotel in their respective territories.  Ensure rates quoted by sales staff are accurate and in line with hotel pricing policy.
• Maintain an efficient customer filing system and ensure all sales activity is managed effectively.
• Assists Account Director / Director of Sales in the forecasting of room revenue and ATR for Corporate / FIT / M.I.C.E. / LSG (Long Staying Guests) groups.
• Plans sales trips, under the direct approval of the Director of Sales or Director of Marketing to major market areas, calling on accounts within the Pacific market areas. Reports to the Director of Sales on potential markets needing coverage.
• Keeps updated with client relationships and overall business goals through close communication with the Events Management Team.
• Hotel Guests, Corporate and Industry Accounts, and Travel Industry Personnel: ensure customer satisfaction with the hotel services; obtain updated market information for necessary action.

Qualifications

• Minimum 3 years' college education, good at English both speaking and writing.
• Programs on personnel and training with qualified academic institutions or professional seminars.
• Minimum 3 years of international hotel experience in sales and marketing, including 1 year in a managerial capacity.
• Strong interpersonal and communication skills; aggressive; initiative; self-confident; established relationships with commercial and industry customers.
• Support, demonstrate, and reinforce the Niccolo Hotels Values and Culture Characteristics.