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Wharf Hotels Wins “Best Member Recognition” and “Best Brand Performance” at GHA Awards

Wharf Hotels

Corporate news | Loyalty, 3 July 2024
At the 2024 Global Hotel Alliance (GHA) Awards, held on 19 June 2024 in Tokyo, Wharf Hotels claimed the “Best Member Recognition” and “Best Brand Performance” awards for its all-round excellence related to the GHA DISCOVERY loyalty programme.  

In the “Best Member Recognition” category, Wharf Hotels’ brands – Maqo, Marco Polo Hotels and Niccolo Hotels – ranked first among 40 brands for actively driving GHA DISCOVERY member engagement and recognition.  The result is supported by global post hotel stay surveys from members of the loyalty programme.

The Group’s second award, “Best Brand Performance” in quarter one 2024, demonstrated its brands’ solid performance and commitment across eight key indicators: Recognition and Benefit Delivery, Products and Distribution, Enrolments, Brand Website, Brand Communication, Sales, Finance and Meeting Participation.

During the event, Marco Polo Hotels was recognised for 15 Years of GHA Membership. In accepting the accolades, Wharf Hotels President, Thomas Salg said, “I am proud and humbled to accept these distinctions, which I share with all of my colleagues.  My sincere thanks go to our people who work passionately to foster loyalty among GHA DISCOVERY members, while ensuring every facet of the loyalty programme is effectively managed from external member touchpoints to internal processes.”
GHA CEO Chris Hartley remarked: “I’d like to congratulate all of our winners for their exceptional achievements. Each award winner has demonstrated remarkable innovation and commitment, and their contributions have significantly contributed to the success of GHA DISCOVERY, benefiting all hotel brands in our alliance. As we celebrate the alliance’s 20th anniversary, these awards, which include recognition of brands that have been part of GHA for more than a decade, highlight the strength of our global network, which continues to go from strength to strength.

 

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MEDIA ENQUIRIES
Ilona Yim
Group Director Branding & Communications
Wharf Hotels
T +852 2118 7265
E ilona.yim@wharfhotels.com
 
Connie Chan
Senior Communications Manager
Wharf Hotels
T +852 2118 7292
E connie.chan@wharfhotels.com
 

Media Contact & Resources

Ilona Yim
Group Director Branding & Communications | Wharf Hotels
T +852 2118 7265
E ilona.yim@wharfhotels.com

Connie Chan
Senior Communications Manager | Wharf Hotels
T +852 2118 7292
E connie.chan@wharfhotels.com

Zoe Zhou
Communications Manager | Niccolo Changsha
T +86 731 8895 8888
E zoe.zhou@niccolohotels.com

Fiona Liao
Director of Communications | Niccolo Chengdu
T +86 28 8220 8888 ext. 6802
E fiona.liao@niccolohotels.com

Jonina Jin
Communications Manager | Niccolo Chongqing
T +86 23 6508 8888
E jonina.jin@niccolohotels.com

Gracie Hu
Director of Communications | Niccolo Suzhou
T +86 512 6068 8888
E gracie.hu@niccolohotels.com

Mavis Ko
Director of Communications | The Murray, Hong Kong, a Niccolo Hotel
T +852 3141 8914
E mavis.ko@niccolohotels.com

Grace Hu
Digital Marketing & Communications Manager | Marco Polo Jinjiang
T +86 595 3666 6666
E grace.hu@marcopolohotels.com

Bebe Zhao
Digital Marketing & Communications Manager | Marco Polo Parkside Beijing
T +86 10 5963 6569
E bebe.zhao@marcopolohotels.com

Sherry Du
Communications Manager | Marco Polo Wuhan
T +86 27 8275 8328
E sherry.du@marcopolohotels.com

Emma Zeng
Assistant Director of Communications | Marco Polo Xiamen
T +86 592 509 1888
E emma.zeng@marcopolohotels.com

Anissa Wong
Director of Communications | Gateway Hotel, Hong Kong
T +852 2118 7281
E anissa.wong@marcopolohotels.com

Anissa Wong
Director of Communications | Marco Polo Hongkong Hotel
T +852 2118 7281
E anissa.wong@marcopolohotels.com

Anissa Wong
Director of Communications | Prince Hotel, Hong Kong
T +852 2118 7281
E anissa.wong@marcopolohotels.com

Melissa Ferrer
DIRECTOR OF COMMUNICATIONS | MARCO POLO ORTIGAS, MANILA
T +63 2 8786 9400
E melissa.ferrer@marcopolohotels.com

Chie P. Blas
Director of Sales and Marketing | Marco Polo Plaza, Cebu
T +63 32 253 1111
E chie.blas@marcopolohotels.com

Eva Yang
Assistant Director of Communications | Maqo Changsha
T +86 0731 8296 8888
E eva.yang@maqohotels.com

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