Career Opportunities

Responsibility

• Ensure the delivery of brand promise and provide exceptional guest service at all times.
• Provide excellent service to internal customers in other departments as appropriate.
• Handle all guest and internal customer complaints and inquiries in a courteous and efficient manner, following through to make sure problems are resolved satisfactorily.
• Maintain positive guest and colleague interactions with good working relationships.
• Record the guest order and provide products and services, without undue delay.
• Familiar with restaurant menu and wine list.
• Report all difficulties and problems to captain, supervisor or assistant manager, having them follow through to make sure problems are resolved satisfactorily.
• Ensure par stock level of all items and guest supplies according to hotel requirement.
• Ensure well prepare before the meal according to requirement and operation need.
• Ensure that the outlet is kept clean and organized, both at the front as well as the back of house.
• Prepare and serve the cocktail based on the request.

Qualifications

• Minimum 3 years’ college education.
• 1 years related experience or an equivalent combination of education and work-related experience.